Privacy Policy

Effective Date: 01/01/2025
National Service Contracts, LLC

National Service Contracts, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through SMS/text messaging services.

1. Information We Collect

We may collect the following information:

Name
Phone number
Email address
Service address
Vehicle or service-related information
Communication preferences

Information is collected when you:

Request service
Schedule an appointment
Contact us by phone, website, or text message
Provide information during service interactions

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide service updates
Send appointment reminders
Respond to inquiries
Send invoices or service-related notifications
Improve our services

We do not sell or rent your personal information.

3. SMS/Text Messaging Policy

By providing your phone number to National Service Contracts, LLC, you consent to receive SMS messages related to:

Service scheduling
Appointment confirmations
Appointment reminders
Service updates
Billing notifications

Message Frequency

Message frequency varies depending on your service activity.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

For assistance, reply HELP or contact us at:

[Insert Business Phone Number]
[Insert Business Email]

4. Information Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Information may be shared only with service providers necessary to operate our business, such as:

Messaging platforms (e.g., Twilio)
Scheduling software
Payment processors

These providers are required to protect your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information (subject to business/legal obligations)

To make a request, contact us at:

[Insert Contact Email]

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

8. Contact Information

National Service Contracts, LLC
2120 Solona Street
Phone: [888-817-4321
Email: Support@NSCfleet.com